Q: Do roosters fly?
A: Yes, roosters can fly – though only short distances.
Q: What is RoosterFly.com?
A: RoosterFly.com is a price-comparison engine that aggregates tickets from various websites and gives an edge to the consumer when purchasing tickets.
Q: What is the difference between the primary and secondary ticketing markets?
A: The primary ticket market marks the initial onsale for tickets. Once these tickets are purchased they are often resold on the secondary market. Our mission is to give you, the consumer, an advantage by comparing millions of tickets available in the secondary market in one user-friendly interface.
Q: Does RoosterFly.com charge a service fee?
A: No, our service is 100% free.
Q: I see that certain websites charge a service fee. Does Roosterfly.com get this fee?
A: No, we do not charge any type of service fee. Any service fees charged are standard fees that individual websites charge regardless of whether tickets are purchased through our website or directly from theirs.
Q: I have a question about my tickets, who do I talk to?
A: All questions regarding orders should be directed to the secondary website from which you buy them.
Q: Does RoosterFly.com have access to my credit card information that I use to purchase the tickets?
A: No, all transactions are completed through the secondary site that you buy them from. We never see any purchase information.
Q: Are my tickets guaranteed to work?
A: We only compare secondary sites that guarantee your tickets to be valid. Any issues regarding problems with your tickets should be directed to the site through which they were purchased.
Q: How do I get my tickets?
A: We are not responsible for any ticket orders. While most tickets will be mailed to you, this is at the discretion of the site from which you buy them. All questions regarding orders should be directed to that specific website.
Q: I’m interested in advertising on RoosterFly.com, who do I contact?
A: We would love for you to advertise on our website! Please contact advertising@roosterfly.com for pricing information.